For each trip your dedicated Thatch Experience Creator ("EC") will source and curate personalized recommendations for accommodations, places to eat and things to do/see for every stop.
With your approval, ECs can also handle anything that needs a booking or reservation for you. All the information your EC puts together for you can be easily accessed in the app wherever you are. If anything changes, we're always available for a call or chat.
Yes! When you become a member, we pair you with one of our full-time Experience Creators to work with you for the year. They get to know you and your travel style, and act as your liaison to our network of contributors and other planners - sourcing the information you need for every trip.
We're strong believers in the importance of serendipity when you get away. So, instead of putting together rigid itineraries, we curate a collection of personalized recommendations for you for each destination. This gives you the opportunity to arrange those recs into plans however you choose and the flexibility to adjust your trip as it unfolds.
We won't argue that with enough time and confidence most people can Google their way to great trip. But we want to give you back those hours of your life that you could be spending on things that matter. Instead, let our experience creators take on the bulk of the work, leaving you to spend a few minutes making the final decisions from a personalized list of recommendations.
We source many of our recommendations from our growing network of destination experts - travel bloggers, foodies, localists, and more - who report back to us after checking out new destinations or revisiting their favorites. Their recommendations are stored in our proprietary library that Thatch Experience Creators can easily reference at any time. Anything that your Experience Creator can't find in our library, they'll source through careful research and validate with our in-destination contacts.
In short, never. That's why we charge a membership fee. We'll find the right place for you to stay from one of the scores of platforms we source from, including Airbnb, VRBO, Boutique Homes, Tablet Hotels and more. We'll never try to sell a particular option in favor of commissions, and you can ask for additional options until we nail it.
Unfortunately we don't offer any free planning services at this time. However, you can create a free Thatch account which is a great place to build your travel calendar and wishlist destinations.
If you find a better price somewhere else for something we've booked for you, like a hotel, screenshot it and send a link to your experience creator. We'll refund the difference.
Getting away regularly is proven to boost overall wellbeing - it's just as important as regular exercise! With a subscription, you've already gotten the purchase decision out of the way - so offloading the work is a no brainer. That means better trips more often, and a happier, healthier you.